Privacy policy

Who runs this site

This guide is published by Typetone (www.typetone.ai), based in Amsterdam, the Netherlands. Typetone is the controller for the personal data described below. To ask a question or exercise any of the rights further down, email info@mail.impacter.tech.

Analytics, and why the banner exists

We use Google Analytics 4 to count page views and see which pages people find useful. It sets cookies and processes your IP address, which is why it is switched off by default and only starts after you press Accept. Google Consent Mode is set to denied on every page load, so no analytics cookie is written and no measurement happens until you agree. Decline, and nothing is recorded at all.

The legal basis is your consent, under Article 6(1)(a) GDPR and the Dutch Telecommunications Act implementing the ePrivacy Directive. Google processes this data as our processor and may transfer it outside the EU under the EU-US Data Privacy Framework and standard contractual clauses. Analytics data is kept for 14 months.

The contact form

If you use "Talk to a specialist" we receive what you type: your name, email address, company, website, role, what you need help with, a rough size of your claims estimate, and your message. We use it for one thing, which is replying to you and, if it goes further, doing the work you asked about. The legal basis is our legitimate interest in responding to a request you made, or taking steps before a contract at your request. It is emailed to us and kept for as long as the enquiry is live plus two years, then deleted.

The question box

Before your first question, the question box asks for your name and work email. We store those, your questions and the answers you got in this site's database (hosted in Frankfurt, Germany) and email the conversation to ourselves, so we can follow up if you want help. The legal basis is our legitimate interest in answering your question and offering that follow-up. We keep it for two years, then delete it.

Common questions are answered instantly from fixed text on this site. Other questions are answered by an AI model, Claude by Anthropic. To do that, your question and the earlier messages of the same conversation are sent to Anthropic. Your name and email are not. Anthropic processes this as our processor, may do so outside the EU (including in the United States) under standard contractual clauses, and does not use it to train its models. Please do not type personal or confidential details into the question box.

What else touches your visit

Hosting and security run on Cloudflare, which processes your IP address to serve the site and block abuse. That is necessary to deliver the pages you asked for and happens whether or not you accept analytics. Typefaces are loaded from Google Fonts, which means your browser makes a request to a Google server and Google sees your IP address. If you would rather that did not happen, a browser that blocks third-party requests will stop it, and the site still works.

We do not use advertising cookies, we do not build profiles, we do not sell anything to data brokers, and there is no tracking pixel from any social network on this site.

Your rights

You can ask us for a copy of your data, to correct it, to delete it, to restrict how we use it, to receive it in a portable format, or to object to our use of it. Where we rely on consent you can withdraw it at any time, including with the buttons above, and that does not affect anything done before you withdrew it. Email info@mail.impacter.tech and we will answer within one month. If you are not satisfied you can complain to the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens, or to the authority where you live.

Changes

If this policy changes we update the date at the top of the page. This version is from 9 October 2026. This page describes how the site handles data; it is not legal advice about your own compliance.